Refund and Returns Policy

At Jood Sweets, we are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help with our straightforward refund and returns policy.

Refund Policy:

If for any reason you are not satisfied with your purchase, you may request a refund within 3 days of receiving your order. To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging. Please contact us at [email protected] with your order details and reason for refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.

Returns Policy:

To initiate a return, please contact us at [email protected] with your order details and reason for return. Our customer service team will provide you with instructions on how to return the item. Please note the following conditions for returns:

• Items must be returned within 3 days of delivery.
• Items must be unused, in the same condition that you received them, and in their original packaging.
• Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product.

Contact Us:

If you have any questions or concerns about our Refund and Returns Policy, please feel free to contact us at [email protected]. We are here to assist you and ensure your satisfaction with every purchase.